Products

Effective strategies that work for all types of hotels

1.ONLINE AUDIT

This helps us understand your hotel’s current level of e-commerce, in terms of current channels as well as the infrastructure.

2. GOAL MAPPING

At this stage, we work with you to understand the short- and long-term goals for your hotel, in order to establish a more effective distribution strategy. Pricing by market segment is also covered.

3. SERVICE ELEMENTS

Having understood your goals, we can identify the key distribution actions that will help you achieve them.

4. IMPLEMENT TECHNOLOGY

If your hotel has no reservations technology in place, we will implement the REACH technology on your hotel website – a straightforward process for us.

5. SET UP CHANNELS

Based on your goals, we identify the right online travel channels for you and contract with them on your hotel’s behalf. This step includes setting up the channels as well as content, pricing and inventory management.

6. RATES AND ANALYTICS

Once all the step 5 set-up is complete, the related analytics and reporting are put in place to monitor your hotel’s performance, especially compared to its competitors.

7. PERFORMANCE REVIEWS

A system of daily, weekly and monthly monitoring is put in place. REACH personnel will undertake monthly reviews with your hotel’s management, making recommendations where appropriate.

8. CUSTOM REQUIREMENTS

Once the systems and processes are up and running, we work with the hotel to identify any custom measures that can improve productivity and efficiency beyond that of our standard services.